Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers” disputes and for matters connected therewith also. The laws are designed to prevent the businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors. They may also provide additional protection for those most vulnerable in society. Consumer protection laws are a form of government regulation that aim to protect the rights of consumers. For example, a government may require businesses to disclose detailed information about products—particularly in areas where safety or public health is an issue, such as food. Consumer protection is linked to the idea of consumer rights, and to the formation of consumer organizations, which help consumers make better choices in the marketplace and get help with consumer complaints Consumer protection law or consumer law is considered an area of law that regulates private law relationships between individual consumers and the businesses that sell those goods and services Consumer protection law or consumer law is considered an area of law that regulates private law relationships between individual consumers and the businesses that sell those goods and services Consumer protection covers a wide range of topics, including but not necessarily limited to product liability, privacy rights, unfair business practices, fraud, misrepresentation, and other consumer/business interactions.
It”s a way of preventing fraud and scams from service and sales contracts, bill collector regulation, pricing, utility turnoffs, consolidation, personal loans that may lead to bankruptcy. Our Company represents clients” matters before Consumer Courts and various other courts having its jurisdiction. We also handle writ petitions relating to consumer service and related matters. We also advise on consumer conciliation and settlements, disciplinary proceedings, establishing and closure of industrial establishments, retrenchment, layoffs and dispute resolution in respect of the same. We represent consumer on regular basis in consumer related disputes before consumer courts and tribunals and High Courts. Our advocates take complete efforts to represent our clients and address their issues and grievances before the District Consumer Disputes Redressal Forum (DCDRF): Also known as the “District Forum” established by the State Government in each district of the State. The State Government may establish more than one District Forum in a district. It is a district level court that deals with cases valuing up to Rs.20, 00,000/- State Consumer Disputes Redressal Commission (SCDRC): Also known as the “State Commission” established by the State Government in the State. It is a state level court that takes up cases valuing less than Rs.1 Crore. National Consumer Disputes Redressal Commission (NCDRC): Established by the Central Government. The objectives of the Central Council is to promote and protect the rights of the consumers such as:- 1)the right to be protected against the marketing of goods and services which are hazardous to life and property.2)the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices.3)the right to be assured, wherever possible, access to a variety of goods and services at competitive prices ;4)the right to be heard and to be assured that consumer”s interest will receive due consideration at appropriate forums; the prime objective of our team is to promote and protect within the State the rights of consumers laid down by the Central Council.